Everything You Need to Know About Salesforce Spring 17 Release Exam Questions and Answers

Key Features of Salesforce Spring ’17 Release

The Salesforce Spring ’17 Release brings a host of exciting features and enhancements that empower businesses to streamline their operations, enhance customer engagement, and drive productivity. Here are some key highlights:

  1. Einstein AI:
    • Salesforce continues to lead the way in artificial intelligence with the introduction of Einstein AI capabilities in Spring ’17.
    • Einstein provides intelligent insights, predictions, recommendations, and automation across the entire Salesforce platform.
    • With Einstein AI, businesses can now leverage advanced analytics and machine learning to make data-driven decisions faster and more accurately.
  1. Lightning Experience Enhancements:
    • The Lightning Experience receives significant updates in the Spring ’17 Release, offering a more intuitive and engaging user interface.
    • Enhanced page layouts provide greater flexibility for customization and improved productivity.
    • New components allow for seamless integration with third-party applications, empowering users with comprehensive information at their fingertips.
  1. Sales Cloud Features:
    • The Sales Cloud is bolstered with new features designed to boost sales effectiveness and improve customer interactions.
    • Advanced forecasting enables accurate sales predictions based on historical data and market trends.
    • Opportunity Workspace provides a centralized hub for managing deals efficiently, ensuring no opportunities slip through the cracks.
  1. Service Cloud Innovations:
    • Service Cloud introduces innovative features aimed at delivering exceptional customer service experiences.
    • LiveMessage allows customers to initiate conversations using messaging apps like Facebook Messenger or SMS while maintaining context within cases.
    • Omni-Channel Routing intelligently assigns cases to agents based on their skills and availability, ensuring efficient case management.

Salesforce Spring 17 Release Exam Questions and Answers

When it comes to preparing for the Salesforce Spring ’17 Release Exam, there are a few key steps you can take to ensure success. Here are some tips to help you get ready:

  1. Review the Release Notes: Start by thoroughly going through the official release notes provided by Salesforce. These notes contain detailed information about all the new features and enhancements introduced in the Spring ’17 release. Familiarize yourself with these changes and make note of any areas that may require further study.
  2. Take Advantage of Trailhead Modules: Salesforce’s Trailhead platform offers a wealth of resources to help you prepare for exams. Take advantage of the relevant modules available in Trailhead that cover topics specific to the Spring ’17 release. Complete these modules to gain hands-on experience and reinforce your understanding of the new features.
  3. Participate in Webinars and Community Events: Stay up-to-date with webinars, virtual events, and community forums focused on discussing the Spring ’17 release. These platforms provide an opportunity to interact with experts, ask questions, and gain insights from other professionals who are also preparing for the exam.
  4. Practice with Sample Questions: To get a feel for what might be asked on the exam, search for sample questions related to previous releases or similar exams offered by Salesforce. Practicing with these questions can help familiarize yourself with their format and identify areas where you may need additional study or clarification.
  5. Utilize Study Groups and Discussion Boards: Join online study groups or discussion boards where individuals preparing for the same exam share resources, discuss concepts, and collaborate on solving problems together. Engaging in these communities can provide valuable support as well as different perspectives on challenging topics.

Remember that thorough preparation is crucial when aiming to pass any certification exam successfully. Dedicate time each day leading up to your exam date so that you can cover all the necessary material and feel confident in your knowledge of the Spring ’17 release.

By following these steps, you’ll be better equipped to tackle the Salesforce Spring ’17 Release Exam and demonstrate your expertise in utilizing the latest features and enhancements introduced by Salesforce. Good luck!